Data Deletion

How to have Yield delete the data we hold about you.

Effective 2 September 2026

What gets deleted

A deletion request erases your Yield account, your brand and onboarding details, your campaign briefs and conversations, the creative assets you uploaded or generated, and the Meta advertising insights we imported for you. Your stored Meta access token is revoked immediately. Deletion is permanent and cannot be undone.

Deleting your Yield data does not delete the campaigns themselves from your Meta ad account — those stay with Meta and are managed in Meta Ads Manager. We may retain records we are legally required to keep, such as invoices, and anonymised aggregates that cannot be linked back to you.

Option 1 — remove the app from Meta

This is the fastest route and needs nothing from us.

  1. Go to Facebook Settings & Privacy → Settings.
  2. Open Apps and Websites.
  3. Find Yield in the list and select Remove.

Meta notifies us automatically. We queue the deletion and return a confirmation code plus a status link you can open to check on it.

Option 2 — ask us directly

Email privacy@yield.app from the address on your account with the subject “Data deletion request”. We confirm receipt within 5 working days and complete the deletion within 30 days. If you are signed in, you can also delete your account from your Yield account settings.

Checking a request

Deletion requests raised through Meta return a confirmation code and a status URL. Keep the code — quote it in any follow-up email. If you have lost the status link, email us the code and we will look it up.

Related

See the Privacy Policy for what we collect and how long we keep it, and the Terms & Conditions for what happens to your account on termination.